IITHE Level 5 Diploma in Tourism and Hospitality Management

The IITHE Level 5 Diploma in Tourism and Hospitality Management is designed to provide learners with comprehensive knowledge and skills required to excel in the dynamic field of tourism and hospitality. This qualification focuses on the key aspects of managing tourism businesses, delivering exceptional customer service, and understanding the global tourism market. It aims to develop competent professionals who can effectively manage and lead in the tourism and hospitality sectors.

Entry Requirements:

• Age Requirement: Learners must be at least 18 years old.
• Educational Qualifications: A Level 4 qualification in Tourism and Hospitality Management or a related field, or equivalent qualification.
• Work Experience (optional): Relevant work experience in the tourism or hospitality industry is beneficial but not mandatory.
• English Language Requirements: Learners whose first language is not English must provide proof of English proficiency through an approved language test.

Qualification Structure:

The IITHE Level 5 Diploma in Tourism and Hospitality Management comprises 12 mandatory units totaling 120 credits. This structure provides a well-rounded education in tourism and hospitality management.

Mandatory Units (12 Units):

1. Principles of Tourism Management (10 credits)

1. • Covers the fundamental concepts of tourism management, including the structure of the tourism industry, and key trends and issues affecting tourism.

2. Hospitality Operations Management (10 credits)

1. • Focuses on managing daily operations within the hospitality sector, including front desk operations, housekeeping, and food and beverage services.

3. Customer Service in Tourism and Hospitality (10 credits)

1. • Examines strategies and techniques for providing exceptional customer service in tourism and hospitality settings.

4. Marketing for Tourism and Hospitality (10 credits)

1. • Teaches marketing strategies and techniques specific to the tourism and hospitality industries, including digital marketing and brand management.

5. Financial Management for Tourism and Hospitality (10 credits)

1. • Introduces financial management principles, budgeting, and financial planning relevant to the tourism and hospitality sectors.

6. Event Management (10 credits)

1. • Provides insights into planning and managing events within the tourism and hospitality industries, including conferences, weddings, and festivals.

7. Sustainable Tourism (10 credits)

1. • Explores sustainable practices and policies in tourism, focusing on minimizing environmental impact and promoting responsible tourism.

8. Human Resource Management in Tourism and Hospitality (10 credits)

1. • Covers human resource management practices specific to the tourism and hospitality sectors, including recruitment, training, and employee relations.

9. Tourism Development and Planning (10 credits)

1. • Examines the processes involved in tourism development and planning, including destination management and strategic planning.

10. Legal and Ethical Issues in Tourism and Hospitality (10 credits)

1. • Focuses on the legal and ethical considerations in managing tourism and hospitality businesses, including health and safety regulations and consumer rights.

11. International Tourism Management (10 credits)

1. • Provides an understanding of international tourism trends, global markets, and the impact of globalization on tourism and hospitality.

12. Research Project in Tourism and Hospitality (10 credits)

1. • Involves conducting a research project on a relevant topic within tourism and hospitality management, allowing learners to apply theoretical knowledge to practical issues.

Duration and Delivery:

The IITHE Level 5 Diploma in Tourism and Hospitality Management can be studied through flexible learning options to suit various needs.

• Full-time Study: Typically completed within 12-18 months.
• Part-time Study: Duration can be extended for those who have other commitments.
• Blended Learning: Combines face-to-face lectures with online resources, providing a flexible learning experience.
• Distance Learning: Available for learners who wish to study remotely with support from online materials and virtual communication.

Assessment and Verification:

• Internal Assessment: Learners are assessed through various methods including written assignments, case studies, practical projects, and presentations. Each unit has specific assessment criteria that must be met.
• Practical Components: Some units include practical assessments such as event management simulations or hospitality service demonstrations.
• External Verification: All assessments are externally verified to ensure they meet the required academic and industry standards.

To achieve the diploma, learners must successfully meet the learning outcomes for all units. The assessment process is criterion-referenced, based on predefined standards and not relative to other learners’ performance.

Progression Opportunities:

Graduates of the IITHE Level 5 Diploma in Tourism and Hospitality Management have various opportunities for further education and career advancement, including:

• Further Study: Progression to Level 6 qualifications in Tourism and Hospitality Management, or related fields. This includes bachelor’s degrees or higher diplomas.
• University Progression: Graduates may be eligible to enter the second or final year of a bachelor’s degree program in Tourism Management, Hospitality Management, or a related discipline.
• Professional Certification: Opportunities to pursue additional professional certifications or memberships in industry bodies related to tourism and hospitality.
• Career Opportunities: The diploma prepares graduates for a range of roles in the tourism and hospitality sectors, including:
  • Tourism Manager
  • Hospitality Manager
  • Event Coordinator
  • Marketing Manager
  • Customer Service Manager
  • Travel Consultant
  • Resort Manager

The IITHE Level 5 Diploma in Tourism and Hospitality Management provides the necessary skills and knowledge to pursue a successful career in the vibrant and ever-evolving field of tourism and hospitality.